Downloadable image of the current alert roster
Critical & High Priority Incident Notification Roster
BCS IS | IT
Operations Compliance Report
Generated
October 22, 2026 at 12:49 AM
Total Contacts
12
Active Recipients
11
The following personnel are registered to receive SMS alerts (delivered via Telnyx) when a new critical or high-priority incident is detected. Contacts with no customer assignment receive alerts for all customers. Consent is obtained verbally prior to enrollment per the Verbal SMS Opt-In Script.
| # | Name | Role | Phone | Customer Scope | Status |
|---|---|---|---|---|---|
| 1 | Alex Nelson | Customer Lead Technician | +1 262-210-1666 | 8 customers | Active |
| 2 | Bryan Xiong | Customer Lead Technician | +1 262-227-5717 | 4 customers | Active |
| 3 | Cal Mooney | Customer Success Manager | +1 414-708-9312 | All Customers | Active |
| 4 | Cody Chilson | Technician | +1 262-391-9383 | 1 customer | Active |
| 5 | Craig Staffin | CTO | +1 262-613-6003 | All Customers | Active |
| 6 | Dan Carrion | Principal Engineer | +1 414-477-9784 | All Customers | Active |
| 7 | Evan Huber | Technician | +1 414-248-2342 | 1 customer | Active |
| 8 | Hardik Patel | Systems Administrator | +1 224-253-8761 | All Customers | Active |
| 9 | Justin Mondeik | Technician | +1 608-346-1881 | All Customers | Inactive |
| 10 | Ryan Hansen | Customer Lead Technician | +1 262-332-5273 | 4 customers | Active |
| 11 | TJ LaSage | Director of Operations | +1 414-248-6869 | All Customers | Active |
| 12 | Tony Grandinetti | Services Manager | +1 262-389-2485 | All Customers | Active |